Troubleshooters are a useful tool for resolving Windows errors, but what if the troubleshooter are the problem? Let’s get this straightened out.
Any Windows device is bound to experience system problems now and then. In most cases, you can use the built-in troubleshooter to resolve system issues. It’s aggravating, however, when these troubleshooters crash as well. When this happens, you’ll usually get an error message saying something like “A problem is preventing the troubleshooter from starting.”
However, we’ll show you how to fix those troubleshooters, which is fortunate for you. So, let’s get this party started.
Using the Local Group Policy Editor, Enable the Troubleshooter
The way you’ve configured your system settings could be the source of this error. It’s possible that the troubleshooters are disabled in the Local Group Policy Editor in most cases.
So, here’s how you can use the Local Group Policy Editor to enable the troubleshooters:
- Press Win + R to open the Run command dialog box.
- Type gpedit.msc and press Enter to open the Local Group Policy Editor.
- Navigate to Computer Configuration > Administrative Templates > System > Troubleshooting and Diagnostics > Scripted Diagnostics.
- Double click the Troubleshooting: Allow users to access and run Troubleshooting Wizards option.

Check the Enabled box in the next window, then press Apply and OK.
When you’re done, go back to the Scripted Diagnostics folder and enable the other two settings. To save these changes, restart your computer.
Scan and Repair the Local Drive
If your local drive has corrupted files, you’re likely to run into this problem. You could solve this problem by scanning and repairing the local drive in this case. This will not only address this problem, but it should also address other critical system issues.
Now, to scan and repair the local drive, follow these steps:
- Click the Start menu search bar, type File Explorer, and select the Best match.
- Click This PC on the left-hand side.
- Right-click the Local Disk (C:) and select Properties.
Next, navigate to the Tools tab and click the Check button.

Select the Scan drive option in the next window. Wait for the process to finish after following the on-screen instructions. To save these changes, restart your computer.
Set the Temp Folder to the Correct Path
When you run a troubleshooter, it saves files to the Temp folder on your computer. This procedure ensures the tool’s smooth operation. However, if the path to the default temp folder has been changed, this could cause issues.
Make sure your computer is saving files to the correct Temp folder in this case. Here’s how you can do it:
- Press Win + R to open the Run command dialog box.
- Type Explorer and press Enter.
- Right-click on This PC on the left-hand side and click Properties.
- Next, click the Advanced system settings option.
- In the next window, navigate to the Advanced tab and click the Environment Variables button.

Locate TEMP under the User variables section. Double-click on this value, change its Variable value to %USERPROFILE%\AppData\Local\Temp, and press OK.

When you’re done, restart your computer. Setting the correct path to the Temp folder should solve the problem.
4. Uninstall Suspicious Programs
Have you received this error after installing a few software programs? If that’s the case, one of those apps could be to blame.
Uninstall a few suspicious programs by following these steps to fix the problem:
- Press Win + R to open the Run command dialog box.
- Type appwiz.cpl and press Enter to open the Programs and Features window.
- Locate any suspicious app, right-click on it, and click Uninstall. Follow the on-screen instructions and restart your PC when you finish.
You can also try one of the many methods for removing stubborn software from Windows.
Use a System Restore Point
This error may have only recently appeared. It could be due to malware or the way you’ve set up a few system settings.
So, how do you go about resolving this problem? A System Restore point is useful in this situation.
Your device will restore itself to a previous state when you use a restore point. This will restore your settings and remove any malware that was recently installed.
Here’s how to use a restore point if you’ve previously created one:
- Press Win + R to open the Run command dialog box.
- Type Control Panel and press Enter.
- Click the View by drop-down menu and select Large icons.
- Click the Recovery option from the Control Panel menu items.
- In the next window, click the Open System Restore option and then click Next.
- In the System Restore window, select a restore point and then click Next to continue.

When you’re finished, follow the on-screen instructions and restart your computer.
Reset Your Device
Perhaps you haven’t made a restore point but would like to. Resetting your computer, on the other hand, might be a better option. You’ll be able to restore your device to factory settings without losing any data if you reset it. However, make a backup of your device first in case things don’t go as planned.
Now, here’s how to reinstall Windows on a computer:
- Navigate to Win Start Menu > PC Settings > Update & Security.
- Select the Recovery option on the left-hand side pane.
- Click the Get started button under the Reset this PC option.
- Follow the on-screen instructions to finalize the process.

Repair Corrupted System Files Using SFC and DISM
Is it possible that this error is the result of corrupted system files? We won’t know until we run the SFC and DISM tools. These are built-in Windows tools for locating and repairing corrupted or missing system files.
Let’s get started by running the DISM tool:
- Press Win + R to open the Run command dialog box.
- Type CMD and press Ctrl + Shift + Enter to open an elevated Command Prompt.
- Next, type the following command and then press Enter:
DISM /Online /Cleanup-Image /ScanHealth
When the scan is complete, type the following command and then press Enter:
DISM /Online /Cleanup-Image /RestoreHealth
Once the scan is finished, restart your computer. Following these steps will allow you to run an SFC scan:
- Open an elevated Command Prompt as per the previous steps.
- Type the following command and then press Enter:
sfc /scannow
Once the scan is finished, close the Command Prompt and restart your computer.
Update Windows
Is the software on your Windows device up to date? If not, it’s possible that’s why you’re getting this error. In this case, resolving the issue simply entails installing the latest version of Windows.
Now, follow these instructions to update your Windows device:
- Navigate to Win Start Menu > PC Settings > Update & Security and select Windows Update on the left.
- Click the Check for updates button and follow the on-screen instructions to finalize the process.

Fix Windows System Issues Using troubleshooting tools
The troubleshooting tools for Windows are useful in a variety of situations. If yours isn’t working, try the solutions we just discussed. You should then be able to use a relevant troubleshooter to resolve any critical system issues.