What Is Error Code 83 in Disney+?

Error code 83 is extremely frustrating to see because it’s vague. The error code reads:

Something went wrong. Please try again. If the problem persists, visit the Disney+ Help Center (Error Code 83).

Not very helpful, is it?

Error code 83 indicates that an error occurred while transferring to the device you are trying to use. This may be due to internet connection issues, incompatible devices, or issues with your Disney+ account.

Related: Disney+ not working? How to fix Disney + problems

No matter what the problem is, here are some fixes so you can continue to get your favorite Disney + content.

How to Fix Disney+ Error Code 83

There are many reasons why you see error code 83 on Disney+. First, make sure you are using a compatible device. Then, if your device appears to be compatible, please continue to troubleshoot your internet connection issue.

1. Check Device Compatibility

How to Fix Disney+ Error Code 83

Disney+ has a large list of all the devices and browsers it is compatible with. If Disney+ is already running on your device, you may not need to view the list. However, if this is your first time using the service and it does not work, it is worth checking the Disney+ compatibility list again.

Sometimes even if your device is not compatible, the app will still download or you can purchase a subscription. Fortunately, you can use the free trial version to determine if there is a device compatibility issue before paying for the service.

Related: Netflix or Disney+: Which is better?

2. Force Close Disney+

If your device is compatible but you still see error code 83, please close and restart the application. If this does not work, try to forcibly close the application.

The method of forcibly closing the application depends on your device. On your phone, you can usually open the app switcher and swipe up on the Disney+ app to delete it. Or, you can go to “Settings”> “Applications”> “Disney +” and tap “Force Stop” or “Force Close” at the bottom of the screen.

3. Reinstall Disney+

If it still does not solve the problem, you can try uninstalling and reinstalling the application. You can also try to restart the device. This may seem like a cliché IT thing, but sometimes turning off and reopening the device can indeed solve many problems.

4. Check Whether Disney+ Is Down

How to Fix Disney+ Error Code 83


Maybe because too many people tried to watch at the same time, Disney + was just beaten. You can check this on services like Downdetector where users report problems to see if they are widespread. If this is the case, and Disney+ just went down, you will have to wait for Disney to resolve the issue.

5. Check Your Internet Connection

However, it is also possible that your Internet is causing the problem. It is worth checking or even restarting the router to make sure there are no problems.

This error can also occur if you use cellular data or Wi-Fi hotspots to stream content from Disney+. Disney+ seems to prefer a strong Wi-Fi connection, so if possible, switch from cellular data.

Enjoy Disney+ With Others Remotely

Hope that Disney+ is now up and running, and you don’t see any error codes. It’s time to enjoy all the great content that Disney+ has to offer.

There are many ways to remotely watch Disney+ content with your friends and family. GroupWatch allows you to host a Disney + Watch party and keep everything in sync.