Hulu is a video streaming service that, like any other streaming service, has its share of issues. If the issue is on Hulu’s end, such as a service interruption, they are responsible for resolving it. However, regardless of whether you’re watching in your browser or using the official app, you may encounter issues with Hulu.
Hulu error code RUNUNK13
Hulu’s error code The error code RUNUNK13 denotes a network error. Your system is unable to connect to the streaming service for one reason or another, or it is unable to receive a response from Hulu within a reasonable timeframe. It’s also possible that the service is being blocked by apps, your browser’s history, or your ISP.
Basic Checks
Before moving on to a solution to the problem, make the following checks.
- Hulu can be viewed on other devices, such as a smartphone or a SmartTV.
- Change up the game you’re playing.
- Sign out and then sign back in.
1. Power cycle system and router
A power cycle can help resolve network issues that may otherwise take time to troubleshoot.
- Shut down your system.
- Go to your router.
- Press and hold the power button on the router for 15 seconds.
- Release it and wait another 15 seconds.
- Turn the router on.
- Turn your system on.
- Try streaming Hulu.
2. Check service status
The first thing you should do is see if Hulu is down for maintenance. It could be widespread or only occur on occasion.
- Open your browser.
- Visit Down for everyone or just me.
- Enter the full URL for Hulu and tap Enter.
- You can also check the official Hulu Support Twitter account for an update about the service’s status.
3. Check regional blocks
It is possible that the service is up but your ISP is blocking it.
- Open Command Prompt.
- Run the following command.
ping 199.200.50.0
- If the request times out, but the service is up, it is possible that your ISP is blocking Hulu.
- Use a VPN and run this command again. If you get a response from the IP, it means that your ISP is blocking access to Hulu. You will need to talk to them to sort this out or use a VPN to watch Hulu.
4. Clear browser cache
If your ISP isn’t blocking Hulu and the service is up and running, the issue could be with your browser.
- Open your browser.
- Go to the browser’s settings.
- Look for cookies and cache, or something similar.
- Clear all cookies and the cache.
- Restart the browser.
- Visit Hulu and try streaming.
5. Uninstall and reinstall app
If you’re using the Hulu app on Windows 10, uninstall and reinstall it.
- Open the Start Menu.
- Go to the apps’ list.
- Look for Hulu.
- Right-click it, and select Uninstall.
- Once uninstalled, install the app again.
Related: How to Hard Refresh Browser: Chrome
6. Reset Hulu app
The Hulu app on Windows 10 can be reset from the Settings app. This may be useful if uninstalling and reinstalling have failed.
- Open the Settings app.
- Go to Apps.
- Select Hulu from the apps’ list.
- Click Advanced Options.
- Scroll down, and click Reset.
- Open Hulu, sign in, and try streaming.
7. Remove device and add it again
Try removing your device and adding it again.
- Sign in to Hulu in your browser.
- Click your profile at the top right and select Account.
- Look for Watch Hulu on your device on the Account page.
- Click Manage Devices.
- Click ‘Remove’ next to the device that you’re watching on.
- You will be signed out of the device. Sign in again and try streaming.
Try a VPN
Hulu cannot be streamed without the use of a VPN. It can also assist you in streaming content from the service. It is entirely dependent on the VPN. If nothing else works, look for a VPN service that works with Hulu and try it.
Conclusion
These solutions will allow you to fix the Hulu error code RUNUNK13 when it comes to network problems on your own system. Because streaming services are simple to use and their network settings are straightforward, a simple power cycle will usually suffice. If you watch from behind a VPN, however, you may need to find a new, more robust service.
