Step 1: Clear the Cache
Chrome uses locally cached data to speed up website loading. If this file is damaged, Chrome may crash when trying to read the information.
To clear the Chrome cache, press Ctrl + Shift + Del to open the “Clear browsing data” option. Only activate the images and files in the cache on the “General” tab. If you have a problem recently, the “last 24 hours” period should be valid. However, if necessary, you can choose a longer time. Click Clear Data, and then try to load the affected website again.
Step 2: Remove Bad Extensions
Chrome extensions can add many features to your browser, but they can also cause problems. Problematic or malicious extensions may cause Chrome to malfunction.
Go to Menu> More Tools> Extensions to view the extensions you have installed. Toggle the extended slider to disable it. You may need to disable several of them to see if the problem exists. Also, please look for malicious extensions here.
Step 3: Reset the User Data Folder
Chrome will store your specific configuration information in specific folders. Renaming this folder requires Chrome to create a new folder, which may solve your problem.
To do so, first close Chrome if it’s running. Then enter %localappdata% into the Start Menu. In this directory, browse down to Google\Chrome\User Data and locate the Default folder. Rename it to something like Old Default or Default Backup, then start Chrome again and see if issues persist. (Learn more about AppData!)
Step 4: Reset Chrome
If none of these tips work, it’s worth resetting Chrome. This will of course erase all your settings. Therefore, please make sure to back up your Chrome data before proceeding.
Go to Menu> Settings and scroll down to the bottom of the page (expand advanced settings). Select “Restore settings to original default settings” and confirm. This will not reset everything, but it is a good troubleshooting step.