Netflix error code UI3012 can appear whenever you try to connect to Netflix, such as when you open the website or app or when you try to watch content. It usually appears on a Mac or PC’s website, but it may also appear on a streaming device (such as Apple TV) or the mobile app. On the screen, you’ll see the error number as well as the following message:
Whoops, something went wrong…
There was an unexpected error. Please reload the page and try again.
Why Am I Getting Netflix Error Code UI3012?
When you see error code UI3012, it means Netflix’s network connection has been disrupted. This issue could be caused by a weak signal, interference, incorrect settings, or even a faulty cable.
How Do I Fix Netflix Error Code UI3012?
Because code UI3012 can be caused by a variety of factors, you may need to try a few different solutions to restore your Netflix connection.
Refresh the page if necessary. The first and most straightforward option is the one Netflix recommends. Check to see if the error code appears after reloading the page.
Disconnect from your VPN. A virtual private network (VPN) can obstruct data transmission between your computer and Netflix. Disable it if you have one to see if your connection improves.
Check to see if Netflix is down. One of the reasons you might be having problems with Netflix is that their entire system is down. You can easily see if there have been any other outages reported. If it’s a more widespread issue, your only option is to wait for Netflix to come back online.
Attempt to use a different browser. Another quick fix is to open Netflix in a different program. After Netflix makes changes to its website, you may notice issues you’ve never seen before; these updates may not be compatible with your usual browser right away.
Alternatively, on a streaming device, phone, or tablet, use the Netflix app (make sure the app is running the most recent version).
- Change the network you’re on. If you’re using a public network, such as at a school or library, the administrator may have disabled streaming. You won’t be able to fix the problem until you can get somewhere else in this case.
Similarly, if you’re watching Netflix on your phone while connected to your cellular network, see if you can connect to Wi-Fi.
- Connect to your modem or router directly. If you’re having trouble watching Netflix on a computer or laptop connected to Wi-Fi, try connecting the router to the computer with an Ethernet cable. Because wired connections are more reliable than wireless ones, you might have better luck with Netflix if you use one.
If you’re already using a wired connection, you could try a different cable if the first one isn’t working.
You can either move yourself or your router. If you’re having trouble with this at home, try moving closer to your router. If that doesn’t work, make sure it’s not near any potential sources of interference, such as cordless phones or microwaves. You could also try raising your router to improve reception.
Your network should be restarted. It’s possible that your network simply needs to be rebooted in order to handle data as efficiently as possible. Turn off your computer and unplug your modem and router to do so. Turn everything off for at least 30 seconds before turning them back on one by one.
To begin, plug in your modem and wait for it to fully boot up. Then, if applicable, turn on your router and let it complete a full startup. Finally, restart your computer, connect to your network if necessary, and try Netflix once more.
- Set the network settings to default. There should be no reason to factory-reset your modem or router if you can connect to other websites. Returning your network settings to their defaults is a less destructive option that may help. This process will delete things like saved Wi-Fi networks and passwords, VPN settings, and Bluetooth data, and it can be done either by logging into your router or through settings on your computer.
You can also try reverting to the default, “Auto” setting if you’ve set a custom DSN for your network.
What Is Netflix Error Code M7353 5101?
Netflix error code M7353 5101 indicates a more specific issue, whereas UI3012 indicates a general connectivity error. When using the Chrome browser to watch Netflix, you’ll run into this issue, which occurs when the site is hampered by browser extensions. To fix it, make sure you’re using Chrome’s most recent version, disable any active extensions, and restart your computer to see if the error goes away.
What Is Netflix Error Code M7063 1013?
The M7063 1013 error code also indicates a conflict with a browser extension. Navigate to the extensions page in Chrome by typing chrome:/extensions into the address bar, and then disable any active add-ons. If that doesn’t work, try turning on each one separately until you find the ones that are interfering with Netflix.
A Frequently Asked Questions
How do I fix Netflix error code M-7353?
Netflix error code M-7353 usually indicates that Netflix is being blocked by a web browser extension. Change browsers or disable extensions one by one until you find the source of the problem.
What is Netflix error 11800?
When Netflix is unable to connect, the error code 11800 appears. Usually, this indicates a network problem or the need to refresh your device to clear out corrupted data.
How do I fix Netflix error code NW-2-5?
Restart your streaming device, your home network, and try to boost your Wi-Fi signal to fix Netflix error code NW-2-5. Check that your streaming device is connected to the network and that you’re on a streaming-capable network.
What is error code 300 on Netflix?
When there’s a problem with Netflix on a Sony TV or Blu-ray player, the error code 300 appears. To restart the app, select Retry. If that doesn’t work, try restarting Netflix after a few minutes to see if network congestion has cleared. If you’re still having problems, contact Sony support.