A Google app bug has been discovered that prevents certain Android devices from making or receiving phone calls. According to a Google community manager, the bug affects “the latest update to the Google Search app on Android,” but he did not specify which version of the software is affected.
Consider this a reminder that, while updating your software to the most recent version is generally a good idea, you should always be on the lookout for bugs and instabilities that have yet to be discovered. Here’s how to get rid of it.
How to fix the Android Bug Blocking Your Phone Calls
Fortunately, there is a simple solution: The call bug has been fixed in a Google update to its self-named app. All you have to do now is install the update to ensure that you can make and receive calls. (If you have automatic updates turned on, you’ve probably already done so.) Follow these steps to see if your app is fully updated:
- Open the Play Store, then search for the Google app.
- If you see an Update button, tap it. If the button says Open, you’re fully updated.
Which Android phones does this bug affect?
However, if you own a smartphone made by someone other than LG, you might not have to worry about this. Google has not confirmed which Android devices are affected by the bug (which is frustrating), but LG phones, such as the LG G7, G7 ThinQ, LG V40 ThinQ, and LG Q70, have received the most complaints. To solve their problems, some users even uninstalled the Google app completely.
Anecdotal evidence is the best we have until Google releases an official list of affected smartphones. Also, regardless of which phone you have, you should update your Google app to ensure that all of your calls are received.