Reboot Your Router

Since this problem is related to your network, you need to restart the router to see if the problem can be resolved. You can reboot most routers by pressing the power button on the router, turn off the router, and then turn on the router again by pressing the power button again.

How to Solve the ”Err Connection Reset” Error in Google Chrome

If your router does not have a power button, please use a power socket switch.

If this does not help and Chrome still has this problem, please reset your router to default settings and see if it helps. Please note that resetting the router will delete all your custom settings and settings on the router.

Make Sure Your Internet Works

When you receive the error message “The site cannot be accessed because the connection has been re-established”, please check if your Internet connection is working properly. It may be that your router is working properly, but it is not connected to the Internet.

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You can check the status of your Internet connection by opening a site in another browser on your computer. If the site loads, your connection is fine.

If the website does not load in other browsers, you may need to contact your Internet Service Provider (ISP) for assistance.

Disable the Proxy Server

Although proxy servers usually don’t cause any problems for your browser, it’s best to disable the proxy server (if any) on your computer and see if this fixes Chrome.

Follow the steps below to turn off the proxy server in Windows 10:

  1. Open the Start menu, search for “Control Panel,” and click the first result.
  2. Select Large icons from the View by menu in the Control Panel.
  3. Click Internet Options.
  4. Head to the Connections tab in the box that opens.
  5. Click the LAN settings button at the bottom.
  6. Untick the option that says Use a proxy server for your LAN, and then click OK.
    How to Solve the ”Err Connection Reset” Error in Google Chrome
  7. Click Apply followed by OK to save your changes.

Reset the Winsock Catalog

The Winsock directory contains entries for the connections established on your computer. It’s worth resetting this directory to see if your problem is resolved.

To reset the Winsock directory, you just need to run a command from the command prompt. This is how you do it:

  1. Open the Start menu, search for “Command Prompt.” Click Run as administrator.
  2. Hit Yes in the prompt.
  3. Type the following command into the Command Prompt window and hit Enter. This resets the Winsock catalog.
    How to Solve the ”Err Connection Reset” Error in Google Chrome
    netsh winsock reset
  4. Reset the TCP/IP stack by entering the following command and pressing Enter.
    netsh int ip reset
  5. Release your current IP address using the following command:
    ipconfig /release
  6. Use the below command to renew your IP address:
    ipconfig /renew
  7. Lastly, run the following command to flush your DNS cache:
    ipconfig /flushdns

Open Chrome and, hopefully, it should run just fine.

Clear Your Browser Cache

One possible reason Chrome keeps asking to “verify connection” is that there are some bad cache files in Chrome. Cache files should speed up your browser session, but sometimes these files are the cause of your browser’s slowness.

Fortunately, Chrome allows you to easily clear cache files, which can solve your connection problems.

Here’s how to reset the Chrome cache:

  1. Open Google Chrome on your computer.
  2. Click the three dots in the top-right corner, and select More Tools > Clear Browsing Data.
  3. Click the Basic tab at the top.
  4. Tick the Cached images and files option.
  5. Hit Clear data at the bottom.
    How to Solve the ”Err Connection Reset” Error in Google Chrome

Disable Antivirus Programs

An antivirus program should help you prevent malicious items on your computer. However, at times, you will eventually identify a good project as a bad project. This can cause Chrome to make a connection request to your website.

In this case, the best way is to temporarily turn off your antivirus software to see if Chrome can work properly. If this is the case, you need to add Chrome to the antivirus software exception list or just get another antivirus program.

You can disable the default Microsoft Defender antivirus software in Windows 10 by following the steps below:

  1. Open the Settings app on your PC.
  2. Click Update & Security on the resulting screen.
  3. Select Windows Security on the left.
  4. Click Virus & threat protection on the right pane.
  5. Select Manage settings from the Virus & threat protection settings section.
  6. Turn the toggle for Real-time protection to the Off position.

Disable the Firewall

Your firewall will block suspicious network connections on your computer. Your Chrome connection may be considered suspicious by the firewall, so Chrome is prohibited from making connection requests.

This can cause Chrome to display errors such as “Err connection reset.”

You can check if your firewall is performing this operation by temporarily disabling the firewall on your Windows or Mac computer.

Disable the Firewall on Windows 10

  1. Launch the Control Panel.
  2. Assuming you’ve selected Large icons from the View by menu, click the Windows Defender Firewall option on your screen.
  3. Click Turn Windows Defender Firewall on or off on the left.
  4. Select Turn off Windows Defender Firewall in both sections, and click OK at the bottom.

Disable the Firewall on macOS

  1. Click the Apple logo in the top-left corner and select System Preferences.
  2. Select Security & Privacy on the following screen.
  3. Click the Firewall tab.
  4. Click the Turn Off Firewall button.

Resolving the “Err Connection Reset” Message in Google Chrome

Chrome will reset your connection for a variety of reasons. If you encounter a reset error in this browser, one of the above methods should help you solve the problem.

Chrome is not without problems, you may encounter problems from time to time. The good news is that you can solve most problems yourself with quick and easy solutions.

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